Terms & Conditions
Welcome to A&S, where Sudanese tradition meets modern luxury.
By using this website or completing a purchase, you agree to the following terms and conditions:
Products
At A&S, we offer a carefully curated collection of luxury Sudanese toobs, including:
Veloura
Veloura Silk
Veloura Special
We also offer bodysuits designed to complement the Sudanese toob, made from cotton stretch fabric to provide comfort, flexibility, and elegance for daily wear.
Available sizes:
Small | Medium | Large
Please note that product colors may vary slightly due to lighting, photography, or screen settings. Some items may be released as part of a Limited Collection, and availability may be limited.
Orders & Payment
- Orders are confirmed once payment has been successfully completed.
- All prices are displayed in USD (United States Dollars).
- We also offer Cash on Delivery (COD) within Doha, Qatar only.
- A&S reserves the right to cancel any order in the event of product unavailability, pricing errors, or technical issues.
Shipping & Delivery
-
Orders are usually processed within 3–5 business days.
Delivery times may vary depending on the shipping company and destination country.
Within Doha, Qatar, we offer:
* Home delivery
* or Pick-up from an agreed location
A&S is not responsible for delays caused by customs, shipping companies, public holidays, or circumstances beyond our control.
International Shipping
Customs duties, taxes, or import fees may apply depending on the destination country.
These charges are the responsibility of the customer.
Intellectual Property
All designs, images, branding, content, and product concepts are the exclusive property of A&S.
Any reproduction, copying, or use without prior written permission is strictly prohibited.
Limitation of Liability
A&S shall not be held liable for any indirect or consequential damages resulting from the use of our products or website.
Return & exchange Policy
At A&S, every piece is carefully selected and designed. Please ensure your order is correct before completing your purchase.
Return Policy
We do not accept returns after purchase, except in cases where the product is defective or damaged upon delivery.
Reporting a Defect
If you receive a defective or damaged item, please contact us within 48 hours of receiving your order.
To review your request, please provide:
* Clear photos or a video showing the defect
* The product must be unused
* The product must be in its original condition
* Original packaging must be included
Exchange or Refund
If a defect is confirmed by our team, we will:
* Replace the product (subject to availability)
* Or issue a refund if no replacement is available
Non-Acceptable Cases
Returns or exchanges will not be accepted in the following cases:
- Change of mind
- Minor color differences due to lighting or screen settings
- Incorrect size selection
- Misuse after delivery
- Products that have been worn, washed, altered, or damaged
Please review product details and size guides before purchasing.
Shipping Costs
A&S will cover shipping costs only if the issue is due to our error or a confirmed defect.
Refunds
Refunds are processed within 7–14 business days via the original payment method.
Processing time may vary depending on the bank or service provider.
Privacy Policy
Your privacy is important to us.
At A&S, your personal data is used only to process orders, manage shipping, handle payments, and improve your experience.
We do not sell or share your data with any third party, except when necessary for:
- Payment processing
- Shipping and delivery
- Legal or security requirements
Your information is stored securely and handled with care.
Contact Us For any inquiries regarding orders, returns, or products, please contact us:
Email: info@aandstrading.com
WhatsApp: +974 7050 0575